Refund Policy
At Snuggly Throws, each item is handmade to order with great care and attention to detail. Because our products are custom-made, we do not accept returns or exchanges.
Refunds & Cancellations
- Orders can only be canceled within 24 hours of purchase. After this period, production begins, and cancellations are no longer possible.
- Refunds are only issued in the rare event of a defective or damaged item upon arrival. If you receive a damaged product, please contact us within 48 hours of delivery with photos of the item and packaging.
Customization & Color Selection
- Please double-check all personalization details before submitting your order, as we cannot offer refunds for mistakes in color choices or custom requests once production has begun.
If you have any concerns about your order, feel free to reach out to us. We are happy to help and ensure you love your purchase! ❤️