Refund policy
Returns & Exchanges
At Snuggly Throws, each item is handmade to order with care and attention to detail. Because of the custom nature of our products, we do not accept returns or exchanges.
All Sales Are Final
Since our blankets, baby blankets, playmats, and snugglers are custom-made, we are unable to accept returns or exchanges for:
✔ Change of mind
✔ Incorrect color choices
✔ Customization errors made by the customer
Damaged or Defective Items
We take great pride in our craftsmanship, but if your item arrives damaged or defective, please contact us within 48 hours of delivery with:
- Clear photos of the item
- Photos of the packaging
- A brief description of the issue
If the issue is confirmed, we will work with you to resolve it, whether through a replacement or store credit.
Cancellations
Orders can only be canceled within 24 hours of purchase. After this period, production begins, and we are unable to cancel the order.
If you have any concerns about your order, please reach out to us at contacts@snugglythrows.com. We’re happy to assist! ❤️
Refund Policy
At Snuggly Throws, each item is handmade to order with great care and attention to detail. Because our products are custom-made, we do not accept returns or exchanges.
Refunds & Cancellations
- Orders can only be canceled within 24 hours of purchase. After this period, production begins, and cancellations are no longer possible.
- Refunds are only issued in the rare event of a defective or damaged item upon arrival. If you receive a damaged product, please contact us within 48 hours of delivery with photos of the item and packaging.
Customization & Color Selection
- Please double-check all personalization details before submitting your order, as we cannot offer refunds for mistakes in color choices or custom requests once production has begun.
If you have any concerns about your order, feel free to reach out to us. We are happy to help and ensure you love your purchase! ❤️